Home
Knowledge Base
Tickets

Articles in Booking a property

Help Centre > Booking a property

Are there any additional taxes or fees to pay to the rates shown?
Are your prices per person or for the property?
Can I pay for my booking on arrival?
Can we hold a party or gathering at the property we have booked?
Do I need to bring my own Hair Dryer and Iron?
How can I be sure my payment is safe?
How do I confirm a reservation?
How many people are allowed in each property?
I have booked online but have not received my confirmation email.
I need a cot / high chair and baby stroller for my child, how can I get this?

The rate advertised on your site does not match the rate shown on my quote or booking confirmation?
What are your terms and conditions if I have to cancel my reservation?
What if I want to change my dates after I have confirmed a reservation?
What if the calendar for the property I want shows that it is booked for the dates I require?
What is the booking procedure for how to confirm a reservation.
When do I have to pay for my reservation?

Make us your home....while you enjoy our town.

Help Desk Software powered by SmarterTrack 12.6

© 2003-2019 SmarterTools Inc.

By using this site, you are accepting cookies to store user state and login information.

Forgot Login

Trouble logging in? Simply enter your email address OR username in order to reset your password.

For faster and more reliable delivery, add stay@hometown.ae to your trusted senders list in your email software.

Email Address

OR Username

Please log in below

Username

Password

Remember Me

Forgot your password?

Not Logged In

You must be logged in to perform this action.